Email: Please use the form on this page to email us. After you submit the form an auto email will be generated. Please check your email and make sure you received our email so we can be on your safe sender list.
If this is urgent and pertaining to your current insurance in force, try to contact the toll free number on the back of your insurance card if you can not reach us.
Make sure that your provider is in-network before scheduling your visit to pre-authorize services. For Emergencies present your domestic insurance card and claims will process directly with the insurance company.
Please Note: Due to international dialing rules, if you are calling from an international location outside North America, you may not be able to contact us via our toll-free number. In these instances, please contact us via our local number (collect calls accepted).
In the unfortunate event you have lost a loved one we want to extend our deepest sympathies. Please contact us directly for assistance and we can help guide you through this process step by step.
For disability insurance claims please contact us and we can help assist you with the paperwork you need for your specific disability insurance policy.
Travel Medical Insurance
Due to the nature of travel policies, most of the claims are reimbursement set up. Please follow the claims instructions on your certificate or if you can't find it please contact us and we can get you the information.